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After reading posts about people getting refunds, I decided to call Live Nation to get mine. The number I called was 877-598-8497 which is their ticketing line. Once I got to an operator I asked for a refund but she told me my tickets were non-refundable unless the event was canceled. She said there was nothing she could do and the only other option was to speak to customer service. I agreed to that and got transferred.

I waited for maybe 5 mins on the phone before an agent picked up. I said that I wanted a refund for the Great American Food and Music Fest. She asked for my order number and then put me on hold for another 5 mins. Then she came back and said my CC would be refunded the $70 for 2 tickets and I would receive an email confirmation. There was no haggling or anything. So I am pretty happy.