Serious Eats - seriouseats.com

@henryfan, you sound like a great manager. Just the type of person to pick out someone's faults, and not give any real feedback as to how to be better.

My husband and I went out years ago to a restaurant that was open overnight. As it was, they were very busy. We were not in a hurry, but you wouldn't know it from the way the 'manager' there was yelling at the _one_ waitress on duty.

She was in the weeds, badly, but did he help? Heck no, just kept up a conversation with a buddy of his saying loudly how worthless the waitress was, and making sure his friend had a hot cup of coffee.

We didn't need much attention from the waitress, as we were patient, given the way things were plying up on the poor girl.

I think our bill was maybe $17, but my husband gave her a $20 tip. He made sure to announce LOUDLY that it was NOT to be shared with her jerk manager.

She was grateful, and other people told her she was doing a great job, since she was doing it by herself.

The bill we paid at the register, and the manager meekly asking, 'Was there anything else we can do for you today?'.

Both of us told him that he could get off his ass and help with the tables, and keep his smartass comments about his workers off the floor.